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Abhishek sachan
My experience on-site was quite...
My experience on-site was quite stressful and frustrating. However, when I reached out via chat, the agent Hatem was very attentive and promised to follow up on my refund request. I'm happy to report that he kept his word - I just received an email from him informing me that the refund has been processed. I'd like to thank Hatem for his responsiveness and professionalism, and I would rate his service highly.
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